Terms

TERMS REVISED 23/07/08

Mailing List

Subscribing to the Van Marciano Art mailing list is free. As a subscriber you will recieve quarterly newsletters regarding upcoming events and exhibitions as well as notification of new artwork, sales and discounts on selected artwork through online sales, online auctions etc.

Buying Art From Us

There are no minimum order requirements. We accept payments by MasterCard, Visa, Switch, Delta or American Express via PayPal on our website. Alternatively you can make a purchase and pay by cheque or postal order, please send payments along with your order and delivery address details to Fabrizio Van Marciano, Van Marciano Contemporary Art, 23 Ford Crescent, Bradworthy, Holsworthy, Devon, EX22 7QR. Your order will be despatched as soon as your payment has been received & funds are cleared. Cheques / Postal Orders should be made payable to Fabrizio Van Marciano. We do not ship any artwork out until payment in full is received.

Commissions

Commission orders are taken and carried out on a daily basis. We run a no deposit and no obligation to buy policy. Upon completion, an Email is sent out with a picture (jpeg) of your finished work for your approval. Payment via PayPal or personal cheque is then negotiated. Payment in full is required before we ship out any completed artwork. Due to the current demand on commissioned artwork by Fabrizio we kindly ask that you allow up to 4 weeks for completion and delivery.

Returns (Commissions)

We can accept returns of commissioned paintings providing that you advise us within 14 days of receipt of your painting. For returned commissions we charge a 20% restocking fee. This is because we do not have a storing facility for artwork since they are created to order.

Returns (Shop)

We operate a 14-day guarantee, which means that if for any reason you are unhappy with your purchase, simply return it to us in its original condition within 14 days from date of receipt. We will issue a full refund for the price you paid minus any shipping fees, handling and restocking fees, normally 2% of the overall price.

If your artwork is either faulty or damaged please contact us within 14 days of receipt and we will arrange for a replacement or refund.

Shipping & handling charges

All prices include postage and packaging costs to the UK. For international orders please add £20.00 ($40.00) to the total order.

Delivery times

We aim to get your order to you within 7 to 10 working days excluding weekends and bank holidays, however on busier times we kindly ask you to allow up to 14 days for delivery before chasing your order. International orders please allow up to 21 days for delivery. In the unlikely event that your artwork is not in stock, we will e-mail you to advise you of this and offer an alternative or refund. For commissioned artwork please allow up to 28 days for completion before delivery is arranged.

Credit card security

All credit card transactions are taken via PayPal for fast and secured online payments, so we don't even see or store your credit or debit card details.

Privacy policy

We respect your privacy therefore we only use the information we collect about you lawfully in accordance with the Data Protection Act 1998. We do this for two reasons 1) to process your order 2) to provide the best service. Your details will not be passed on to any other party.

Copyright Statement

Van Marciano Contemporary Art / Island Images © 2003 - 2008. All Rights Reserved. Fabrizio Van Marciano paintings are protected under signed copyright agreement issued by the UKCS. Please DO NOT attempt to copy, print, alter, reproduce or store on file any part(s) of his artwork without prior consent. Please note that abuse of this is a breach of copyright and an offence under the Copyright Act 1988 and will be reported to UKCS which may result in legal action being taken against you. If in doubt please contact us

Return Home

Shopping Basket

Help

Last Update: 4th September 2008 13:32pm